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Coronavirus information for social service workers and employers: CatchIt (image)

30 Apr 2020

Professional standards Social service workforce

Coronavirus information for social service workers and employers

The situation surrounding coronavirus (COVID-19) is fast moving and changing so we’ve brought together some key information about what we're doing to help social service workers and employers. We will update this page regularly (last update 1 April 2020, added social service recruitment portal, new staff wellbeing resource).

Recruiting staff for coronavirus (COVID-19)

Together with NHS Education for Scotland (NES) we’ve launched a new recruitment website where you can register your interest in working in social care again. Get more information and start your application here.

New staff wellbeing resource

We’ve produced a new resource to support staff health and wellbeing during the challenging time of the coronavirus (COVID-19) pandemic. Find out more about the resource Workforce support and wellbeing during the COVID-19 outbreak.

Changes to the law

The UK and Scottish coronavirus legislation include some important changes for social service regulation so we can support the workforce to keep on delivering high quality services during the COVID-19 pandemic. This includes:

  • a temporary social worker Register
  • an extension to 12 months for social care workers to register.

Read the full details of the Changes to the law to support social services here.

Supermarkets asked to grant social service workers priority access

SSSC Chief Executive, Lorraine Gray, has written to seven of the country's leading supermarkets asking them to recognise the vital role social care and social work staff are playing in the current coronavirus (COVID-19) pandemic by granting them access to priority shopping hours. Read her letter here.

Fitness to practise changes during COVID-19

To help focus resources on supporting the social service sector during the coronavirus (COVID-19) pandemic we’re making changes to fitness to practise. This includes focusing on high risk cases and postponing fitness to practise impairment hearings. Get more information on our fitness to practise changes here.

Core training for redeployed workers, temporary workers and volunteers

We’ve produced guidance, in partnership with NHS Education for Scotland, which provides useful resources and links to support employers with training for redeployed workers, temporary workers and volunteers. Download a copy of the guidance here.

Paying fees and renewing registration

We won’t remove people from the Register if they are unable to pay their annual fee or submit their application for renewal on time. If you're struggling to pay your fee because of the current situation please let us know by emailing

Frequently asked questions (FAQs)

We're getting a lot of calls from workers and employers so have compiled a list of FAQs to help answer the most common ones. These cover lots of things including:

  • employing new workers
  • redeployment of staff
  • volunteers
  • qualifications
  • post registration training and learning (PRTL)
  • fees and renewals
  • fitness to practise.

If our FAQs don't answer your query please contact us and we'll do our best to help.

Our enquiries line

We know the current situation and the regulatory changes are prompting lots of questions which we're doing our very best to answer promptly. Our phone enquiries line 0345 60 30 891 will open from 10am, Monday to Friday to make sure we can deal with these effectively. You can also email

Social work student placements and bursaries

We’ve agreed contingency plans with the Heads of Social Work Programmes in Scotland to help mitigate the impact on social work students. Read the full details on Social work student placements and bursaries.

Message of support for social service workers

Our Chief Executive Lorraine Gray has a message of support for social service workers dealing with the current pandemic.

How we will continue to regulate

We’ve made a joint statement with other UK health and social care regulators to reassure registered workers. It recognises that workers may need to depart from established procedures to deliver care. Read the full statement How we will continue to regulate in light of novel coronavirus (COVID-19).

National guidance and information

National guidance and advice for the sector is available so we've pulled some of the key links together to help you. This guidance is being constantly updated so please check it regularly.

If you have any queries relating to your SSSC registration please contact

Contact information

Lorraine Wakefield
Communications Manager
Scottish Social Services Council